Monday, February 8, 2010

Uniden UIP165P Packet8 Compatible 5.8 GHz Digital VoIP Internet Telephone Review

Uniden UIP165P Packet8 Compatible 5.8 GHz Digital VoIP Internet Telephone with Speaker Phone
Uniden UIP165P Packet8 Compatible 5.8 GHz Digital VoIP Internet Telephone with Speaker Phone
Brand : Uniden
Model : UIP165P
Overall Rating :
From : 7 Reviews
Color : Silver and Black
Uniden UIP165P Technical Detail
  • Caller Id
  • Built in Router and firewall
  • Easy web-based configuration for advanced features
  • Backlit display
  • 20 ring tone options
Uniden UIP165P Description

Packet8 compatible 5.8 GHZ digital VoIP Internet telephone with dual keypad and speaker phone. Built in Router and firewall, easy web-based configuration for advanced features, 100-number shared Caller ID/phonebook memory, dual keypad, base and handset speakerphone, backlit display, trilingual menus, Caller ID display, 20 ring tone options, personal ring feature, lighted keypad, last 3 number redial, mute/hold features, supports and external analog telephone  [...]
Uniden UIP165P Packet8 Compatible 5.8 GHz Digital VoIP Internet Telephone with Speaker Phone
Uniden UIP165P Reviews (All-Reviews)

Jason E. Havens ( Destin, FL United States )
I agree with some of the other reviews that Packet8 (now 8x8) requires some learning and a bit of additional effort. For example, you need a very good router that includes "quality of service" (QoS) and other features that make "voice over Internet protocol" (VoIP) function well. We use the D-Link DGL-4100 gaming router with gigabit Ethernet along with a D-Link 16-port switch for our house, which is admittedly pretty advanced. However, I think that you can achieve the same good results with a comparable router that includes wireless (which we achieve with Apple Airport Extreme units). You also need good bandwidth, which costs more through your Internet service provider. With these things in place, though, Packet8 delivers. It's easy to set up (easier for me because we've had it at my office for about a year with excellent results). The features are fantastic and all controlled via Packet8's online portal. Being able to block calls (incoming or outgoing) is worth the minor effort above. Packet8 also includes a "find me, follow me" feature that lets you forward calls to a cell or other phone and then screen whether you want to take them; if not, the call returns to voice mail of your Packet8 phone. Lastly, you can even attach your "old," more traditional telephone system to this Uniden unit and use it as an additional wireless set if desired. In summary, Packet and Uniden deliver very good results with a little effort that will make the rest of your Internet experience better as well.
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Taylor V. Streeter ( Chicago, IL )
When the service is working then of course the service is okay but most of the time it is nonfunctional.That is the problem. Furthermore, that is after ensuring that all prospective obstacles are taken care of. I ran several tests to see if everything on my pc was up to speed. I ran and downloaded upgrades etc.. I know that voip is not perfect like anything else. However, this is ridiculous. Online customer service is decent but when you try to speak to someone via the phone they are very rude and take you through a bunch of uncalled procedures such as needing to see how many e-mails were made between you and tech support before they will assist you any further. . If you want out of the service they tell you all of a sudden that you have to keep the service for a year or pay an early termination fee. I read the fine print and that was not stated in the terms when I signed on. If you want great service with great features and a great rate then go with Vonage. Their telephone features leave Packet 8 in the dust. Packet 8 would be decent if they did a few upgrades and trained their reps how to be professional and pleasant. They need to be up front and remember that they are trying to get and maintain customers and not send them running to Vonage!
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tsand ( 7000 ft above sea level )
I started with packet8 2 years ago. I have been very heppy with the service and have saved a minimum of about $10/month for the last 2 years over other Vendors.

About 6 months ago, I started having some line problems. I started a case on the website and was emailed the next day by a technician that told me I should check the software version of my packet8 "box". I followed the directions and updated the firmware, which cleared up the problem.

Lastly Packet8 recently sent to their customersout a "VOIP Quality & Connectivity Speed Test". What I found out is that voice quality is directly proportional to total line speed and amount of throughput available during the call. Meaning if I am downloading a big file, streaming music and talking on the packet8 line, I better have a big "pipe" of internet connectivity or my call will not sound very good.

I recommend that everyone consider that VOIP (no matter what company you deal with) is dependant to your internet connection. If you are paying for the cheapest, lowest DSL connection available, don't blame Packet8 for spotty calls while you surf/download/stream.
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